4/6/2023 0 Comments Happyfox chat login![]() ![]() ![]() Our Quality Management solutions help create a culture of quality and continuous improvements by proactively mitigating quality issues.Providing exceptional support comes down to two things: great people and the right tools. These modules are Nonconformance Management, CAPA Management, Document Management, Change Management, Audit Management, Training Management, Supplier Quality Management, Inspection Management, Customer Complaints Management, Material Compliance Management, Forms Management, Permit Management, Calibration Management, and Maintenance Management, Forms Management and Field Safety Management. ![]() Our range of smarter quality solutions is built on the technology platform. Qualityze EQMS Suite is a set of 14 integrated modules that help create a closed-loop system to manage end-to-end quality from anywhere. It comes with pre-defined templates for controlled documents, audit checklists, regulatory forms, material compliance reports and many more. It helps them address operational challenges so they can achieve excellence in terms of quality, safety and reliability. It is specifically designed for businesses to efficiently manage their quality processes, customer expectations and compliance requirements. ![]() Qualityze EQMS Suite is a next-generation Enterprise Quality Management Software. Supportbench provides enterprise-level tools that allow mid-sized businesses to help retain more customers, automate more, while saving costs.įeatures include customizable surveys including NPS and CSAT, seamless integrations to CRMs like Salesforce, real time analytics, built in scheduling tools, knowledge base, support ticketing system, agent and team scorecards, customer success health scoring, adaptive response times and much more. We are razor focused in helping teams that have to support other businesses (B2B) in helping to manage all of the complexities that arise when supporting these high volume environments. Supportbench is not your typical ticketing system with suite of disjointed products but was created to be one seamless solution handling all business-critical functions with a support team that other companies on this list envy □ We make business to business relationships simple and easy to manage so you can effortlessly grow yours. Suppportbench is a business-to-business (B2B) customer support platform and unlike everyone else, is scalable and affordable with features you expect to pay 5x for. Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals.Įnable frictionless remote work for your support teamġ) An intuitive and easy-to-use platform that does not require a complicated onboarding processĢ) Cloud-based solution that empowers agents to work conveniently on their laptops or phonesģ) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. Manage conversations across multiple channelsĭeliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view.Ĭut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. ![]()
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